Super admins can cancel an employee's onboarding process if they are still in the Invited stage.
Cancel an Invited state Onboarding
- Navigate to Admin > Onboarding Overview page.
- Select the employee.
- A panel on the right will appear with the Summary of the Onboarding for that employee.
- Select Cancel Onboarding.
Once cancelled, they will reappear in the Ready for Onboarding tab, where you will be able to begin their onboarding process again.
Note: Once employees have registered and started the Pre-boarding, cancellation is no longer possible through Lattice. You will need to reach out to hriscare@lattice.com to request that the onboarding for the user be canceled.