Understanding the settings for the Updates tool.
In the Updates Settings page, admins can manage the Updates tool for their organization. On this page, admins can accomplish the following tasks:
- Enable or Disable the Updates Tool
- Toggle On/Off the Employee Sentiment Score
- Toggle On/Off Public Updates
- Allow Managers to set their own settings for Updates
- Set the default questions and schedule for Updates
To access this page, head to the Admin page > Updates > Settings:
If the Employee Sentiment Score is toggled on, alongside the usual update questions, every user will be asked to rate "How are you feeling this week?" on a scale from 1 - 5. Employees can also add context to their rating by clicking the Share more button!
Turning on public updates allows users to choose whether their update will be seen by just their manager or seen publicly by the whole company.
Note: Generally, smaller companies use public updates to give status reports, while larger companies use private updates to keep details between managers and employees
Default Updates Questions and Cadence
Admins can also configure what questions are asked in the update, how often they should be asked, and when the reminder notification is sent.
If you want your entire organization to use these default settings, toggle off the Allow Manager Override setting. If Manager Override is enabled, managers will have the option to set their own questions and cadences for their team. For more information on how this works, check out Setting Up Updates as a Manager.
Once a manager has set customized questions for their direct reports, changing the company default questions will not affect the questions that those direct reports are being asked.
Helpful Tip: If an employee's manager changes, the new manager will not have access to the private updates between their new direct report and the direct report's old manager.