A guide for managers to set up update questions and cadence for their direct reports
Managers can use the Updates tool to get weekly updates on their direct reports. Lattice gives you the ability to customize that experience. If your organization allows you, as a manager, to set your own update settings, you can create your own questions to ask your team or each separate person on an individual level.
Turning On/Off Updates for your Direct Reports
As a Manager, you have the ability to turn on or off Updates for your direct reports.
To do this:
Step 1: Navigate to the "People" page from the discovery navigation.
Step 2: Click into the desired employee name from the "My team" section.
Step 3: Enter the "Updates" tab within the toolkit.
Step 4: Click "Turn on updates for [direct report]."
Customizing on a Team Level
To set custom questions on a team level, go to the "My Team" section, enter the "Updates" tab, and click on "Settings."
From the team settings screen, you can then choose either "Company default settings" or "Custom team settings." If you select "Custom team settings," you can change the update cadence, the time the reminder is sent out, and edit the questions asked to everyone on your team.
Lattice provides a set of default questions that you can ask, but you can input your own questions by deleting the default ones and adding your own. Here's a list of some potential questions that will help you stay aligned with your team.
You can also choose how often you ask your team for updates to weekly, once every two weeks, or monthly, as well as change the week's day and time that the reminders are sent out.
Note: Reminders will be sent out at the selected time in each employee’s set time zone. If no time zone is set, it will default to the company’s set timezone.
Customizing on an Individual Level
To set custom questions on an individual level, go to the "My Team" section, click on the desired direct report's name, and enter the "Updates" tab. If Updates are enabled, you will see the option to "View update settings."
From here, choose "Custom settings" from the drop-down to allow you to customize both the questions and frequency for that specific employee.
After you've set individualized questions for someone, changing your team questions will not affect the questions that they are asked.