Assign a Slack Channel for Group-specific Feedback

Admins and Manage Group custom role owners can assign a specific Slack channel to post public Feedback based on the recipient's group membership in Lattice. The praise will be posted to both the groups-specific and your company channels defined in Feedback settings.

Before you start

• If you are a Lattice user without admin or the necessary custom role permissions, contact your Lattice admin. 
• The Slack integration must be enabled before assigning Slack channels to groups.
• If the Slack channel assigned is private, you must add the Lattice Slackbot to the channel. Add the Lattice App in Slack by navigating to Channel > Integrations > Lattice.
• You can associate multiple groups to the same channel.
• We do not currently offer this functionality for MS Teams.

Assign a Slack channel to a new group

1. Integrate Slack with the Lattice App. Note: The integration will ask for a default Slack channel for Feedback. The default channel is where all public feedback for the company will be posted and is not group-specific. 
2. Navigate to Admin > Settings > People > Groups. 
3. Click Create group. 
4. Add a name and description to the group.
5. Under Feedback Slack channel, type the exact Slack channel name where you would like feedback posted for this group. 
6. Click Create group.

For more information on creating a group, including the differences between an automatic and static group, read Create a Group.

Assign a Slack channel to an existing group

1. Integrate Slack with the Lattice App. Note: The integration will ask for a default Slack channel for Feedback. The default channel is where all public feedback for the company will be posted and is not group-specific. 
2. Navigate to Admin > Settings > People > Groups. 
3. Search to find the group.
4. Within the group row, click ellipsis (...) > Edit group info.
5. Under Feedback Slack channel, type the exact Slack channel name where you would like feedback posted for this group. 
6. Click Save.