Before you start
- Navigate to the Lattice Slack app
- Give public praise
- Give private or manager-only feedback
- Request private feedback
- Respond to feedback requests
- Write a Note to Self
Navigate to the Lattice Slack app
Step 2: Type and send the word Help to interact with the app.
Give public praise
Public praise given in Slack will be posted to Lattice and the public Slack channel that your Lattice admin has created. For more information on setting up the public channel, read Company Integration with Slack.
There are two ways to give public feedback in Slack:
- Interacting with the Lattice Slack app
- By using the custom command: /praise
Option 1: Lattice app direct message
Step 1: Open a direct message with the Lattice Slack app and type Help to open the action menu.
Step 2: Select Give praise.
Step 3: Enter the name(s) of colleagues you would like to give praise to, and then select Write praise.
Step 4: Enter the public praise and select any company values attributed to the feedback.
Step 5: Select Share.
Option 2: The /praise command
Step 1: In any channel, use /praise followed by the Slack username of the person (or people) you want to give feedback to, followed by the content of your feedback.
Note: When using the /praise command, your feedback will be shared in the Lattice app and in the dedicated Lattice praise channel in Slack (Even if you choose to create and submit the command in any other Slack channel).
Step 2: Hit enter to automatically create a piece of public feedback in Lattice for you.
Step 3 (optional): If your company has company values enabled in Slack, you will be prompted with a pop-up window to add the company values to your Slack Feedback.
Step 4: Click Submit, and the feedback will appear in both Slack and Lattice.
Give private or manager-only feedback
Step 1: Open a direct message with the Lattice Slack app and type Help to open the action menu.
Step 2: Under Private feedback, select Give feedback.
Step 3: Choose the feedback recipients, write the feedback description, and attach any company values.
Step 4: Choose a sharing visibility.
Reminder: Private feedback can be sent to just the recipient or just the recipient and their manager. You can determine that level of visibility in the Feedback settings in Lattice. To learn more about this, click Customizing Feedback Settings.
Step 5: Select Share.
Once the feedback is submitted, the recipient and their manager will receive an email notification and be able to view the feedback in Lattice. Learn more in A list of Notifications for Feedback.
Request private feedback
Note: The Slack app allows you to request feedback about yourself. Requesting feedback about other employees must be done via desktop.
Step 1: Open a direct message with the Lattice Slack app and type Help to open the action menu.
Step 2: Under Private feedback, select Request feedback.
Step 3: Select either to Request feedback internally or, if enabled, Request external feedback.
Step 4: Choose who you want to ask for feedback, and add a description of the request.
Step 5: Choose sharing visibility.
Reminder: Feedback requests can only be shared as Private or Private + manager.
Once submitted, the recipient will receive an email notification and task in their Lattice dashboard. Once they have responded to the feedback, the user will receive an email notification and be able to view the feedback in Lattice. Learn more in A list of Notifications for Feedback.
Respond to feedback requests
Step 1: Slack will notify you if you have received a feedback request. To respond to the request, select Respond to requests.
Step 2: The request will populate – Select Give feedback to respond.
Once the feedback is submitted, an email notification will be sent to the recipient and/or their manager. The visibility will always be displayed on the screen before you submit. Learn more in A list of Notifications for Feedback.
Write a Note to Self
A Note to Self is a private note about either yourself or an employee that is only visible to you. This message is a great way to give yourself a reminder that you can use for a review cycle or a 1:1 meeting.
Step 1: Open a direct message with the Lattice Slack app and type Help to open the action menu.
Step 2: Under Extra features, select Write private note.
Step 3: Choose the employee you want the note to be about and add the note description.
Step 4: Select Save.
Once you write your Note to Self, it will be available on your Lattice Feedback page.
