Problem
Receiving an error message when submitting a review
Resolution
Make sure that every question has been answered. Some questions may require both a rating and a comment. Required sections will be marked with a red asterisk.
Refresh the page and try submitting the review again.
Log out of your Lattice account and back in.
Check for updates to your browser.
Clear your browser cache.
Try to submit in a different browser.
Note: In case of a connection disruption, we recommend copying your review text to a separate document before attempting the steps below in order to prevent losing any work.
If the steps above do not resolve the issue, please contact Customer Care.