Lattice

Adam

Customer Care

Frequently asked questions about performance 

Performance FAQs

How to view a user's reviews for admins, custom role users, and managers

View all reviews for a user on their public profile page

Understand historic review visibility and configure custom relationships to grant access

Give access to historical reviews on employee profiles

How to find historic reviews from other systems in Lattice

View your reports' historical review PDFs that were uploaded from outside of Lattice

Do new managers get visibility into their team's historic Lattice reviews?

Can New Managers See Past Reviews for Their Direct Reports?

Frequently asked questions across the performance tool

General FAQs

Is it possible to run a review cycle with no manager review?

Can I create a review cycle without a downward review?

Do custom relationships impact review assignments?

Are dotted-line managers automatically pulled into an org chart review?

Manage the automatic sequence of your review cycle.

What's the Difference Between a Manual and Automatic Review?

Automatically calculating scores for different ratings scales requires normalization

Alert: Because your rating questions use different scales, scores will be normalized

Can different cohorts of reviewers have different timelines in the same review cycle?

Can I launch reviews for specific users?

Who acts as the CEO's manager in a review?

Who Is Given Manager Responsibilities To The CEO in a Review Cycle?

Frequently asked questions during review cycle set up 

During Set Up

Do created users get review cycle notifications?

Do users in a “Created” status receive notifications when a review cycle is launched?

Is it possible to add late peer reviewers?

How Can Peers Be Nominated After Peer Selection Has Ended?

Learn what happens to employee peer nominations when a manager does not approve them before the peer selection phase ends.

What Happens if a Manager Hasn't Approved Nominations Before Peer Selection Ends?

Learn whether employees can see their assigned or approved peer reviewers during a performance review cycle.

Can reviewees see a list of their peer reviewers?

Understand why employee field updates made after a review cycle launch do not appear in review filters, calibration groups, or analytics.

Why is updated data not reflected in my active review cycle?

Learn whether you can edit or change a promotion nomination template after a review cycle has been created.

Can I edit or change the promotion nomination template in an active review cycle?

Learn how to view and adjust weighted-rating questions and percentages during an active performance review cycle.

How can I view and edit the weighted score distribution in an active review cycle?

Learn when self, upward, and peer reviews are due when managers are configured to submit last in a review cycle.

When are Self, Upward, and Peer Reviews Due When Managers Submit Last?

Learn whether opening manager review submissions closes other reviews and how review cycles are ended.

Will opening manager submissions lock all other reviews?

Will deactivating an employee mid cycle delete reviews they completed?

What happens when a reviewer is deactivated mid-review cycle?

Understanding whether reviews will automatically save.

Do Reviews Autosave?

Understanding calibration with more than one downward reviewer.

How Do I Calibrate an Employee with Multiple Manager Reviewers?

Understand the steps to edit a review response.

How Can I Edit My Review?

Understanding when different users can see a review.

When does my review become visible to others?

Understanding how to navigate to a reopened review.

Find My Reopened Review

Understanding why a user may be unable to submit their review.

Can't submit review

Frequently asked questions during an active review cycle 

Active Cycle

Understanding the action of ending calibration.

If I select End reviews and calibrate, how will it impact reviewers?

Understanding reviewee visibility with no calibrated score.

What score will employees see if a calibrated score is not entered?

Understanding manager summary writing sequence.

When will managers write the review summary?

In Performance Reviews, questions and responses can be organized in different ways.

How Are Questions Ordered in a Review Packet?

What to do if managers are unable to share packets.

Managers can't share review packets

What to do when you do not see the option to end the review cycle.

Can't End Review Cycle for a Direct Report

Frequently asked questions at the end of a review cycle 

End of the Cycle

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