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Access a Deactivated User's Data

Poppy
  • Updated

Problem

  • Need to view an archived employee's data.
  • I want to find past information for a deactivated employee.

Resolution 

Deactivating a user will store their data but ensure they no longer have access to Lattice. Learn more in Deactivate a User. 

To access available data for the deactivated employee: 

  1. Navigate to their profile by going to Admin > Directory > Deactivated. 
  2. Search for the employee > Select the ellipsis (...) > View Public Profile.

From the Public Profile, admins can view each tool such as Reviews, 1:1s, Feedback, Updates and Grow. 

For a Deactivated User's Goals, you will need to search Lattice for the goal titles to find these. You can search these titles from within the relevant Goal Cycle on Admin View, or from the Goals Explore page.

If you are unaware of the goal title, you can download a CSV of all Goals and search for the user's name in the exported file. This will reveal all Goals and Key Results owned by that user. To do so, you can go to the (non-admin) Goals page > Explore > Remove any filters > Download CSV.

 

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