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Update Employee Information Via The Employee Profile

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Written by Adam Kroboth

While all users can edit their profile picture, full name, preferred name, phone number, time zone, and password, only admins can change a user's email address, job title, birth date, start date, gender identity, and department. Admins can make these edits by CSV or by editing an employee's profile directly.

Note: Employees will not be notified of any changes made to their profiles by an admin. 

Learn how to edit your own profile in Edit Your Lattice Profile.

Before you start

  • Changing an email address must be done manually in Lattice for each employee (not in a CSV).
  • Making this change in a CSV will result in brand new accounts once uploaded.
  • When updating the birth date within the profile, the format is MMM dd, YYYY, so March 23, 1970, would need to be typed as Mar 23, 1970.  
  • Name, Preferred Name, and Job Title are all required fields.

Edit an employee's profile

  1. Navigate to Admin > Organization > Directory.
  2. Search for and select the employee within the employee list OR select the ellipsis next to the employee's name> View Public Profile > Details.
  3. Hover over the field > Select the pencil icon
    • Editable fields: 
      • Full name
      • Preferred full name
      • Preferred display name
      • Email address
      • Phone number
      • Job title
      • Department
      • Manager
      • Start date
      • Time zone
      • Birthdate
      • Job architecture fields
      • Demographic field
      • Custom fields
  4. Select Add.

Video Walkthrough

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