Bulk Update Employees by CSV

How to use the Lattice CSV upload to mass update employee user attributes

Admins can update employees in Lattice using one of the following methods: bulk updating via CSV or individually editing an employee's profile in the platform. Bulk updating allows admins to update batches of employees at once.

Before you start

• Custom attributes must be created in the platform before an admin can update via CSV. Learn more in Create a Custom User Attribute.
• Changing an email address cannot be done via CSV. Making this change in bulk via CSV will create brand-new accounts instead of updating existing ones. Learn more in Bulk Update Email Addresses.
• Only super admins can update user attributes via CSV. People custom role owners must update attributes within employee profiles. 

Notes on upload behavior

• If a previously filled value is removed, the value will also be removed for the employee. This does not apply to already set names, employee email fields, or employee IDs.
• If the Role is left blank, the value will populate with "n/a" on the employee profile.
• If you only need to add or change one or a few users' details, you can upload a partial CSV that only contains those users' email addresses and attributes (custom and required).

Update Employees via CSV

1. Navigate to Admin > Organization > Directory.
2. Click Export CSV.
3. Fill in the proper information for each column and save the updated CSV.
4. In Lattice, click Add employees > Upload CSV.
5. Click Skip this step to go directly to the importer.
6. Click Upload CSV and select the CSV.
7. Click Close.