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Correct the Lattice AI Agent

Poppy
  • Updated

Admins can correct the Lattice AI Agent's responses to questions from the Lattice AI Agent Dashboard. 

  1. Navigate to Admin > Lattice AI > AI Agent > Dashboard. 
  2. Navigate to the response > select the ellipsis (...) > Make a correction.  
  3. Enter the corrected response text. 
  4. (Optional) Check the Send corrected response back to [employee] so the requestor is emailed the updated response. 
  5. Select Make Correction.