A list of notifications for our Updates feature and when you can expect to receive them
Once you have navigated to the Notification Center, there are a few options for how notifications can be sent when it comes to our Updates tool— through Slack or Microsoft Teams and/or through Email.
Updates notifications are sent as follows:
- When Updates are first enabled
- When your direct reports submit updates
- When your updates have been reviewed by your Manager
- When you haven't submitted an update within the set cadence
- When you receive a comment on an update
To send these through Slack/Microsoft Teams or email, you can check on the boxes to the right of Updates, as shown below.
Please note: Slack notifications are sent via the Lattice App. Lattice's Microsoft Teams App will appear on your Microsoft Teams apps
Turning On Updates
Once a Manager turns on Updates for their employees, the employee will receive the following notification:
If the admin turns on Updates for employees that haven't had Updates turned on before, the employee will receive the following notification:
Notification in Slack:
Notification in Microsoft Teams:
Direct Report Submits an Update
Once the employee has submitted the update, the manager will receive a notification with a link to the submitted responses.
Update Has Been Reviewed by a Manager
Reports will receive a notification letting them know that their manager reviewed their update.
Update Reminders
Employees will receive a reminder through Lattice to complete their updates.
Update reminder notifications will only go out to the employee if they have not submitted an update by the day the notification is set to go out. For example, if the notifications are set for Fridays, but an update is submitted before Friday, then the user will not receive the reminder notification. To determine the specific days' notifications will go out, please refer to this calculator.
Additionally, the date the reminder is set to go out does not determine when the update itself is generated. All updates are generated on Mondays.
Update reminders can be set at a few different levels. Currently, Update reminders are sent at 9 AM PST. If the manager override is off, then everyone at the company will receive reminders based upon the cadence set in the Updates settings in the Admin page.
If the manager override is on, managers can set a team-wide default in their Update Settings section by navigating to People > My team > Updates > Settings. They will also have the option to switch to the company defaults.
Managers can set custom settings for the cadence of reminder updates for each of their direct reports by navigating to the ellipsis next to their name on the People page.
From there, you can select to manage the update settings, select custom settings, and set the cadence. To learn more about how to customize the day and time an update is sent out, check out Setting up Updates as a Manager!
Individual users have the power to enable or disable Update reminders for themselves. To enable or disable the Update reminder notifications, navigate to Account > Manage Settings > Notifications and toggle on/off the Update reminder.
Notification in email:
Receiving a Comment on an Update
If the employee and/or manager comment back and forth on the update, then the following notification will be sent to the relevant recipient:
