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Integrate Rippling with Lattice

Poppy
  • Updated

Sync your company's Rippling employee information with Lattice.

The Lattice Rippling integration allows admins to manage users based on your Rippling setup. 

  • Lattice automatically syncs the employees you select from Rippling to Lattice. 
  • Lattice mirrors your reporting structure from Rippling.
  • When users are added or removed from Rippling, Lattice will create and deactivate them in Lattice.

You must be an admin in both Lattice and Rippling to sync your Lattice account with Rippling. The Lattice integration is included in either of the following Rippling SKUs: 

  • Identity and Access Management SKU
  • Third Party Performance Integrations SKU

What employee information will come over to Lattice from Rippling? 

If synced, Lattice will pull the following information from Rippling:

  • Name
  • Email
  • Job Title
  • Start Date
  • Date of Birth
  • Phone Number
  • Gender
  • Department
  • Manager

Note: Select custom attributes can also be pulled into Lattice. Follow the steps in Import Your Custom User Attribute From an HRIS to pull in a Rippling custom attribute into Lattice.

To see what Rippling fields are available to link, please see Rippling Fields Available in Lattice.

Getting started

  1. Navigate to Admin > Settings > Platform > Integrations > Rippling.
  2. Select Go to Rippling. 
  3. Lattice will request read access to the following. You must click Authorize to move to the next step:
    • Company information shared with Lattice
      • Read access to Custom fields
      • Read access to Levels
      • Read access to Work locations
    • Employee information shared with Lattice
      • Read access to Custom fields
      • Read access to Department
      • Read access to Dob
      • Read access to Employee number
      • Read access to Employment type
      • Read access to End date 
      • Read access to Identified gender 
      • Read access to Level
      • Read access to Manager
      • Read access to Name
      • Read access to Phone
      • Read access to Preferred first name
      • Read access to Role state
      • Read access to Start date
      • Read access to Teams
      • Read access to Title
      • Read access to Work email address
      • Read access to Work location
      • Read access to Work location id
  4. Enter your Lattice subdomain. Note: The subdomain is the first portion of the URL. For example, if your Lattice URL were lattice.latticehq.com, you'd enter "lattice."
  5. Choose who should automatically get an account with Lattice when they join the company:
    • Everyone except 1099 contractors
    • Everyone including 1099 contractors
    • Manually create accounts
    • Set up rules for new hires
  6. Choose when employees should get access to Lattice: 
    • As soon as they signed their offer letter
    • On their start date
    • As soon as the admin hires them (before agreements are signed)
  7. Select Okay to be redirected to Lattice.

Syncing options

Today, Rippling has the option to:

  • Auto-sync your employees nightly (this will happen between 12 am and 3am PST)
  • Sync manually by clicking the blue Sync button

Even if you choose to auto-sync nightly, you will always have the option to sync manually during the day if needed. 

After the sync

Lattice will create a user for each user fitting your Rippling criteria with their name, title, email, and manager.

Once you're ready, invite all users to Lattice via email by navigating to Admin > Organization > Directory > Created > Invite All Users. 

Changes to employee information should be made in Rippling, which will then sync over to Lattice.

Rippling Import log

The import log contains information about each sync, including any errors that prevented the sync from occurring.

Learn more about the Import Log.

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