I am not receiving notifications from Lattice.
If your company has email filters or a spam blocker, you may need to allowlist Lattice's email for your employees. Please work with your IT team to make sure that the following information is allow listed with your provider:
Mail server IP address: 188.8.131.52
Mail server: MailGun
Additional email addresses: firstname.lastname@example.org
Email bounces usually occur when employees are invited to Lattice before their company email address is activated.
- We would recommend that you don't invite new hires to Lattice until their start date to avoid this issue.
If the steps above do not resolve the issue, please contact the Customer Care team through the Help bubble in your Lattice account or via email at email@example.com.