When does an employee come over from Greenhouse to Lattice? When an employee is marked as hired in Greenhouse they will be brought over to Lattice and “dropped” in the onboarding state.
What does the Greenhouse integration use as a unique identifier? Personal Email.
Will anything sync after my employee’s start date? No. After the employee starts at your company, we will no longer sync information from Greenhouse to Lattice. The reason for this is that if the employee updates their address in Lattice (say they moved) the sync will revert back to the address on record we have in Greenhouse. We do not want this to happen since Lattice is the source of truth.
When I connect my Greenhouse and Lattice accounts, what syncs? From the day you validate your credentials and connect your account, the integration will sync employees with a hire date equal to or after the day of connection.
I changed an employee’s information in Greenhouse, will those changes show in Lattice? If the change is on the Offer Letter, you must mark the candidate as “unhire”, make the change, and then remark the candidate as hired. This is only if the employee has not hit their start date yet. If the change is on the candidate Profile, you do not need to do anything with hire or un-hire. The change will be reflected after the sync. This is only if the employee has not hit their start date yet.
What types of employees sync from Greenhouse to Lattice? The integration supports bringing over US employees from Greenhouse to Lattice.
Can you enable automatic syncing? If you want to turn on the sync to automatic, contact your Lattice point of contact, and we will do so for you. Autosync runs every day ~ at 2:00 AM PST.
Employee IDs Without “auto-id generation” turned on in Lattice, the GH integration will generate a random Employee ID for the new hires as they appear in Lattice. This can be edited afterwards. If you have “auto-id generation” turned on, Lattice will generate an Employee ID for the new employee as they come over to Lattice from Greenhouse.
What is the address format in Greenhouse to have it synced to Lattice? It must follow the below formatting: