Users are able to create custom 1:1 templates that can be applied to 1:1 relationships. However, sometimes you may no longer need a template and thus wish to delete it. Here are the instructions to do so:
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Select 1:1s > All 1:1s.
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Select Manage Templates.
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Select the ellipsis (...) > Select Delete.
- In the confirmation screen select Yes, delete to confirm.
- Note: This is a permanent and irreversible process.