## Problem

- Getting an alert when choosing to
**Automatically calculate scores**in a review cycle - Alert when adjusting weighted score percentages in a review cycle

## Resolution

The alert **Because your rating questions use different scales, scores will be normalized** indicates that the downward template chosen includes rating questions that are on different scales (e.g., one question may be on a 3-point scale, another on a 4-point scale, etc.). To automatically calculate scores accurately, scores will need to first normalize the ratings and then calculate a weighted average for the weighted average.

Different rating scales mean that each response is a different fraction (e.g., 2 out of 3, 3 out of 4, etc.). When calculating the review will find the lowest common denominator in order to calculate. Because of this, normalized scores are often displayed out of 100.