Lattice offers a variety of resources to help educate and empower employees on the platform. Resources can be found within the Help Menu once you log into Lattice.
Lattice Help Center
The Lattice Help Center has step-by-step written articles about each Lattice Tool. To find an article, try searching for keywords in the search bar or browse the different tool categories. In addition to these articles, the Help Center also has all of Lattice's Webinar recordings and is an excellent resource for Admins and Employees.
Set-Up and Strategy How-Tos: Lattice University
Lattice University is an online video library where you can find answers, walkthroughs, and discover new Lattice features. Lattice University has bite-sized videos customized for Admins, managers, and all employees about each tool's ins and outs. All Lattice users have access to Lattice U within their Lattice account.
Explain Lattice to Your Team: Change Management Hub
The Lattice Change Management Hub is a site dedicated to housing resources for admins to download and edit to introduce Lattice to their organizations. All of the Change Management Hub resources are designed for you to distribute to your team and employees so that everyone can get quickly onboarded and excited about Lattice.
Hone Your People Strategy: Lattice Library
The Lattice Library is a great place to find helpful articles, regular columns, interviews, and e-books around topics around growing a feedback culture, managing people, conducting performance reviews, raising employee engagement, improving company culture, and more. Library content is also a great place to find resources to share with your teams.
Depending on your permissions and tool access, users can access interactive product walkthroughs to help get started in Lattice.
The guides include:
- Welcome to Lattice!
- Complete Your Profile
- Set up Integrations (admin only)
- Create a 1:1
- Give and Request Feedback
- Explore Engagement (admin only)
- Create a Goal
- Build a Career Track (admin only)
- Create a Growth Area
Read the most recent Lattice announcements and product users directly from the menu. The What's New page is also available within the Change Management Hub.
Additional resources: Admin Office Hours
Admin office hours allow you to get help live from our Customer Care team through Zoom. We host office hours Tuesday-Friday for 45 minutes each session, focusing on specific tools for each session. This is an excellent opportunity to ask questions or work through things you would prefer to do over a video call.
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