You might have some questions when transitioning to Lattice from a different Engagement Survey platform. We’ve compiled the key information here to guide you.
What questions should I ask going forward?
We recommend starting with Lattice’s Engagement Survey template – this ensures that you and your managers can access the most relevant benchmarking information.
What is Lattice’s engagement survey methodology?
Originally developed in 2018, Lattice's survey templates underwent a thorough review and redevelopment in 2022, led by our Lattice People Strategy Group team. Beginning with academic foundations, we used a combination of real-world utilization data and internal expertise to refine our question and theme set. We then validated these questions and themes with external experts, trusted thought partners in our Resources for Humans community, and a selection of customers. This process has resulted in templates that are clear, consistent, and simple to interpret, and clearly connect to action planning.
Engagement is measured on 5 questions that cover key aspects of engagement in a modern workplace:
- Meaning: I feel fulfilled by the work that I’m doing.
- Commitment: I feel invested in our mission, vision, and values.
- Connection: I feel connected to the people at this company.
- Motivation: I’m motivated to do my best work.
- Intent to stay: I’d like to be working at this company a year from now.
The survey also measures eNPS and questions across 11 themes that cover key aspects of employee experience.
Can I customize the template?
It may make sense to customize the survey further in order to best meet the needs of your organization and people strategy. While not required, there are two areas where you may want to add targeted questions.
- Questions aligned to strategic priorities: Consider what is most central to your organization’s culture and future success that you want to get feedback on. If something critical is not covered then you may want to add targeted questions. We recommend that where possible you choose these questions from one of the other Lattice survey templates.
- Key questions from prior surveys: Review the top focus areas from your action plans after your last survey. If this isn’t covered in another question that is worded similarly, either in the engagement template or one of the other templates, you may wish to add as custom questions.
There are two important notes to keep in mind. First, If you add questions, we recommend that the total survey length be kept under 60 questions. Second custom questions are not eligible for benchmarking. This includes default questions that have been edited.
How can I best compare my results with historical data?
Comparing results between your first survey in Lattice and your last survey in another platform can help with best interpreting your results.
In order to do this, we recommend that you
- Export a copy of your data from your legacy tool
- Create a spreadsheet with a side-by-side list of all of the questions in each survey
- Identify questions in your Lattice survey that are very close in meaning even if the exact wording of the question is slightly different
- Compare the trend over time for those specific pairs of questions
There are several important caveats and limitations
- Compare only question to question; since themes are made up of multiple different questions there is generally too much variability for valid comparison between surveys
- Compare only with survey questions that were done using a standard five-point scale as different methodologies are challenging to directly compare
- While having trending over time is important, don’t try to pair every question across surveys as this leads to weak matches