Lattice allows you to request feedback for yourself or your direct report from clients, partners, and associates you collaborate with outside your organization.
Note: Admins need to enable external feedback functionality via their Feedback settings. Learn more about Enable or Disable External Feedback Requests.
Request external feedback
Navigate to Home > Give or request feedback.
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Navigate to Feedback > Feedback > Request feedback.The Feedback modal will appear –– Enter the Request feedback tab.
Under Who do you want to ask for feedback?, type the email address of the person you wish to receive feedback from.
Under Who's the feedback about?, type the name of the employee who the feedback is about. Lattice will give you the choice of selecting yourself or a direct report. If the employee does not appear in the dropdown, type their name in the field and select.
Select visibility.
Under What feedback do you want from __?, include a description of what you want the feedback to be about.
(Optional) Under Feedback prompts, add a common feedback question to your request.
There is no limit to the number of prompts added.
Prompts can be edited once they have been added to the text box.
Get sharable link and send it to the person to give external feedback.
Note: Feedback requests do not include a public visibility option. Requests for indirect reports can only be set to Private + manager, while requests for all other employees will have the option to be set to Private + manager and Manager Only. If requesting for yourself, only Private or Private + Manager can be selected.
Receiver view
Once the receiver can access the private link, clicking on it will take them to a standalone Lattice page to write and send their feedback.
The feedback page includes:
The name of the person the feedback is about
The description of the feedback request
The visibility option selected when creating the private link