Lattice's Natural Language Processing (NLP) engine leverages artificial intelligence and machine technology to provide sentiment tagging. Sentiment analysis allows admins to analyze the results of comment-based responses in review packets.

Note: Sentiment scores are only visible to admins.

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Admins can view sentiment scores within a reviewee's review packet in Lattice. Managers and employees will not see sentiment scores even when review packets are shared.

Note: Sentiment analysis only appears in web review packets, not the PDF packet.

Cards will show an average sentiment with three faces: happy, neutral, and unhappy. The faces correspond to the following numeric ranges.