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Integrate Rippling with Lattice

Setup the bi-directional integration with Rippling

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Written by Jan

The integration allows admins to manage data updates between Lattice and Rippling:

  • Rippling to Lattice: Syncs employee demographic data from Rippling into Lattice. It supports manual, on-demand syncs and, when enabled, a daily automatic sync to create, update or deactivate users.

  • Lattice to Rippling: Syncs review rating scores, including calibrated/weighted scores, from Lattice to a custom data object in Rippling (named Lattice Review Sync).

What information will sync over from Rippling -> Lattice?

If synced, Lattice will pull the following information from Rippling by default:

  • Name

  • Email

  • Job Title

  • Start Date

  • Date of Birth

  • Phone Number

  • Gender

  • Department

  • Manager

Note: Select custom attributes can also be pulled into Lattice. Follow the steps in Import Your Custom User Attribute From an HRIS to pull in a Rippling custom attribute into Lattice.

To see what exactly what Rippling fields are available to link, please see Rippling Fields Available in Lattice.

What information will sync over from Lattice -> Rippling?

  • We support syncing ratings/scores from review cycles in Lattice to Rippling. Examples:

    • Downward Performance Ratings, pre and post calibration

    • Weighted Score, pre and post calibration

  • Review packet PDFs, Review comments, Feedback and Engagement scores will NOT be available for sync in this integration.

Before you begin

  1. Access Requirement

    • You must be an admin in both Lattice and Rippling to sync your Lattice account with Rippling.

  2. Pricing in Rippling

    • The Lattice integration is included in either of the following Rippling SKUs:

      • Identity and Access Management SKU (starts at $8 PEPM)

      • Third Party Performance Integrations SKU ($2 PEPM)

If you do not have either SKU on your Rippling plan today, reach out to your Rippling account team to get started.

Initiating the connection

You can initiate the Lattice and Rippling integration from either Lattice or the Rippling App Shop. The remaining setup steps are the same regardless of where you begin.

To initiate the connection from Lattice, navigate to Admin > Settings > Platform > Integrations. In the Rippling tile, select Set up Integration > Go to Rippling. The Rippling tile appears in either the HRIS Integrations or Talent Integrations section. Both tiles initiate the same connection.

To initiate the connection from Rippling, search for Lattice in the App Shop and select Install. Because you are initiating the connection from Rippling, you will be prompted to enter your Lattice subdomain later in the setup process.

Completing the setup

  1. Lattice will request access to the following. Click Authorize to move to the next step:

    • Catalog information shared with Lattice

      • Owner access to Custom Objects Owner

      • Read-write access to Metadata

      • Read access to Metadata

      • Read access to Custom Fields

    • Organizational Data information shared with Lattice

      • Read access to Titles

      • Read access to Location Factors

      • Read access to Departments

      • Read access to Work Locations

      • Read access to Company Legal Entities

      • Read access to Teams

      • Read access to Levels

      • Read access to Tracks

      • Read access to Employment Types

      • Read access to Job Functions

      • Read access to Legal Entities

      • Read access to Companies

    • Supergroups information shared with Lattice

      • Read access to Supergroups

    • OIDC SSO information shared with Lattice

      • SSO access to Saml:Idp_Metadata

      • SSO access to Employee:Saml

    • Identity information shared with Lattice

      • Read access to SSO Me

      • Read access to Users

    • HR information shared with Lattice

      • Read access to Workers

    • Company information shared with Lattice

      • Read and write access to Idp metadata

    • Employee information shared with Lattice

      • Read and write access to Saml

  2. In Account Provisioning, select which groups or individuals you'd like to be assigned to Lattice. We recommend assigning a group so that provisioning is automated. When a new hire or employee update causes someone to be added to the assigned group, they will automatically be provisioned access to Lattice.

  3. In Provision Time, choose when employees should get access to Lattice:

    • As soon as they signed their offer letter.

    • On their start date, not before.

    • A fixed time before their start date.

    • As soon as the admin hires them (before agreements are signed).

  4. Select Continue.

  5. If you initiated the connection from Rippling, enter your Lattice subdomain when prompted. Your subdomain is the first part of your Lattice URL. For example, if your Lattice URL is bigco.latticehq.com, enter bigco.

  6. You can then configure single sign-on (SSO) through Rippling, or skip this step and access the integration for now. For guidance on setting up SSO, see Configure Single Sign-On for Lattice.

Managing Syncs

To manage employee syncs, navigate to Admin > Platform > Integrations, then select Manage syncs on either Rippling integration tile.

For Employee imports from Rippling -> Lattice, it will always be active when the integration is connection. However, you get to choose from the following sync options:

  • Automatically sync employees nightly: Turn on this toggle to run an employee sync between 12:00 a.m. and 3:00 a.m. PT.

    • If automatic nightly syncs are enabled, you can still run a manual sync at any time during the day.

  • Manually sync employees: Select the three-dot menu, then select Sync now.

For Review data syncs from Lattice -> Rippling, only manual syncs are available. Refer to this guide for instructions on syncing review data to Rippling.

Viewing logs

To view logs for either sync, select the three-dot menu next to the active sync, then choose one of the following:

  • View import log for employee imports

  • View sync logs for review data syncs

You can also view employee import logs by navigating to Admin > Platform > Import log. Learn more about the Import Log.

Next, check out the full setup guide to Sync Lattice Review Data to Rippling.

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