Once you have deactivated a profile, you have the option to reactivate at any time. Reactivating will allow the user to log into Lattice and access their employee data.
Before you start
- If you are integrated with your HRIS or SFTP, you will not have the option to reactivate in Lattice. Please reactivate them within the source of truth so Lattice can reactivate the user upon the next sync.
- An admin can upload a CSV to reactivate employees if the employees have an external ID in their Lattice profile. If they do not have an external ID, an admin will have to manually reactivate the employees.
Reactivate a user
Step 1: Navigate to Admin > People > Employees.
Step 2. Enter the Deactivated tab.
Step 3: Find the desired deactivated user and click on the ellipsis (...) to the right of their name.
Step 4: Click Reactivate user.
After reactivating, the employee will be considered active and can now log back into Lattice. Please note that the employee will not be notified that they have been reactivated in the system.