Helpful templates for writing successful internal communication when launching Lattice
When launching Lattice to your company, it is important to make three key points to your team:
- What are you doing?
- Why are you doing it?
- What expectations have you set for your employees?
This customizable email template can be sent to all employees immediately following their Lattice platform training. It serves as a comprehensive follow-up communication that transitions teams from learning about Lattice to actively using it in their daily work.
The period immediately after training is a critical window of opportunity for successful platform adoption. When employees have clear next steps and supportive accountability measures, they're much more likely to translate their training knowledge into consistent platform usage. This template helps organizations:
- Drive immediate action with specific, time-bound tasks that get employees actively using Lattice
- Set clear expectations for ongoing platform usage and performance management cadence
- Maintain momentum from training by providing structured guidance on implementation
- Ensure accountability through follow-up processes
- Reduce confusion by clearly communicating what changes, why it matters, and what's expected
Organizations that send structured post-training communications see significantly higher platform adoption rates and more successful long-term implementation of continuous performance management practices.
Example Post-Launch Follow Up
Hi Team,Thank you for your participation in Lattice's training session. Now that we've all learned how to use the platform, it's time to put that knowledge into practice.
What We're Implementing:
Following our training, we're excited to launch Lattice as our comprehensive performance management platform for goals, feedback, reviews, and development conversations. This empowers us to have more frequent, meaningful performance discussions that celebrate achievements and address growth opportunities in real-time.
Why This Matters:
This change supports our commitment to your professional growth and creates clearer pathways for career development. By using Lattice consistently, we'll have better visibility into your achievements, challenges, and aspirations, allowing us to provide more targeted support. Continuous feedback helps you stay aligned with expectations, receive timely recognition, and course-correct quickly when needed. Rather than waiting months to address performance or celebrate wins, you'll receive ongoing guidance that keeps you progressing toward your goals. This approach, combined with regular 1:1 check-ins between manager and team members, strengthens communication and empowers everyone to take ownership of development and career growth.
Required Actions
All employees must complete the following by the specified date:
✅ Log into Lattice and complete your profile setup by [date]
✅ Schedule and conduct your first 1:1 with your Manager by [date]
✅ Give one piece of Feedback and Request 1 piece of Feedback by [date]
✅ Create three quarterly goals aligned with your role and department objectives by [date]
[Note: Customize the above actions based on your organization's specific rollout plan. Add any additional required steps and update timelines. We recommend these actions are completed within 1-2 weeks post-launch].
Our Expectations Moving Forward:
🗓️ Weekly: Engage in 1:1 conversations with your manager
🗓️ Bi-weekly: Update goal progress and log key accomplishments
🗓️ Monthly: Provide feedback to peers
🗓️ Ongoing: Use Lattice as your primary tool for performance and development related discussions
[Note: Adjust these expectations based on your organization's specific needs. Customize frequency and requirements to match your company's performance management approach].
Support & Follow-up:
The People Team and leadership will be monitoring progress to ensure everyone successfully completes their setup and gets the most out of Lattice. We'll reach out to provide additional support to anyone who needs help completing the required actions. We're committed to making sure everyone is set up for success with our new performance management approach.
If you have any technical questions or need support, please reach out to [Insert name & email of primary contact] or reference the resources below:
- [Add Resources]
We're excited to see how this new approach will enhance performance conversations and set the foundation for everyone's continued growth and success.