Make sure your employees are logging in using your SSO provider.
Force Employees or Admins to use SSO to login
After you set up SSO, you may want to force your employees to login into Lattice by using SSO instead of using a username and password. This will also remove the ability to sign-in with Google. To set this up, follow the steps below.
- Navigate to Admin > Settings > Single sign-on.
- Mark the check box next to Force employee login through SSO.
- Note: This setting does not apply to super admins, to allow for troubleshooting. Super admins will be able to bypass SSO to sign in with a username and password.
- If you want to force admin users to also log in only with SSO, mark the check box next to Force admin login through SSO.
- Note: With this setting checked, admins will not be able to log into Lattice if your Single Sign-On integration breaks or if your SSO certificate expires. If you are an admin in this state, please contact Lattice Customer Care for assistance.
- If you haven't yet set up SSO for the first time, copy and paste your XML Metadata into the text box. If you have already set up SSO, you do not need to do this.
- Click Save.
Troubleshooting your SSO force login
If the "Save" button is inactive and unclickable, please re-upload your metadata from your SSO provider. You can update your metadata by clicking Update XML Metadata. You will be able to save your force login settings after pasting your metadata into the text box.