Admins can send an additional manual reminder to survey participants to remind them to complete the survey.
Note: If a survey participant has a scheduled automated reminder, sending a manual reminder will override the automated reminder.
- Navigate to Admin > Engagement > Surveys.
- Click to enter the exit survey from the survey list.
- Navigate to the Participation tab.
- Click Write reminder reminder.
- A survey reminder modal will appear –– Customize the reminder by adding choosing a recipient and adding a subject and body.
- Click Send reminder notification.