Lattice

Adam Kroboth

Pulse Surveys 

A high-level overview of the differences between Pulse and Engagement surveys.
Engagement Surveys
Engagement surveys are traditionally per...

Pulse vs. Engagement

An overview of when employees are pulsed and which questions are included.
When configuring Pulse surveys, admins can select the cadence w...

Understand your Pulse Cadence

Pulse Surveys Overview 

Admins and engagement custom role owners can create a pulse survey. Pulse is designed to capture employee engagement on a much shorter cad...

Create a Pulse Survey

How to select all or a particular subset of employees to be Pulsed
When configuring your Pulse Survey, you have the option to have all you...

Pulse Participants Selector

How to measure engagement through employee net promoter score in Pulse
The eNPS (employee Net Promoter Score) metric is a leading indicato...

Measure eNPS in Pulse Surveys

Lattice allows survey admins to collaborate and close the loop on employee feedback in Pulse with Anonymous Comment Replies. This feature ...

Set Up Anonymous Pulse Comment Replies

Understanding Pulse Survey administration.
As an admin, once you have launched your Pulse Survey, you will get access to Pulse reporting a...

What to Expect after Launching a Pulse Survey

Before you launch Pulse 

What to expect when responding to a Pulse Survey
Employees will receive an email notification when it's time to complete a Pulse. The firs...

Submit a Pulse Survey

If your company has a Slack integration, you can take a Pulse Survey from Slack.
Respond to Pulse Surveys in Slack

In Slack, go to Apps &...

Respond to Pulse Surveys in Slack

After a pulse survey has started receiving employee responses, survey admins can begin navigating and analyzing the participation reportin...

View Pulse Survey Participation

Lattice allows Pulse survey admins to collaborate and close the loop on employee feedback with Anonymous Comment Replies. This feature all...

Reply to Pulse Anonymous Comments as an Admin

How to set up the Slack integration to notify you when an anonymous comment is submitted
As anonymous comments get submitted through Pulse...

Pulse Slack Comment Feed

A guide to when tasks are created for pulse surveys

A task is created within Lattice when it is time for you to complete a pulse survey. ...

Employee Tasks for Pulse Surveys

A List of Notifications for Pulse Surveys

Why Pause a Pulse Survey?
Pausing a Pulse Survey will turn it off for all employees. Once a Pulse Survey has been paused, employees will n...

Pause a Pulse Survey

Pause and Remove Pulse Survey Questions

Understanding your Pulse survey results.
Once employees submit responses to their Pulse survey, admins can view analytics once the anonymi...

Pulse Survey Analytics

The Participation tab within Pulse survey results includes two different metrics: participation and response rate. Learn more in Pulse Sur...

Understand Response Rate vs Participation in a Pulse Survey

Understand how the overall score of a Pulse is calculated.
Once employees have been pulsed and enough responses have been submitted, three...

Calculate Scores in a Pulse Survey

How to explore your results through the different filtering options
As an admin, you may want to view your pulse data grouped or filtered ...

Filter Pulse Survey Results

Admins can share specific and relevant Pulse data with others in your organization.  All Pulse survey admins can share full or filtered su...

Share Pulse Survey Results

How to export a CSV or heatmap view of your pulse survey results
As an admin, you can directly share save views of your pulse survey resul...

Export Pulse Survey Results

Access a Saved View for Pulse Surveys
Survey admins can create and share a saved view of Pulse survey results for any employee. If the sco...

View My Team's Pulse Survey Results

After you launch 

Problem

Employees are receiving different Pulse questions

Resolution
Each Pulse will have a different set of randomized questions for ea...

Why did my team member receive different questions in their Pulse?

Problem
How do I remind Pulse survey participants to submit their pulse surveys?
Where can I nudge Pulse respondents to fill out their pul...

Can I Send Reminders for Pulse Surveys?

Question
How do questions cycle through Pulse?
Answer
If your question bank has more questions than the set questions cadence, the algorit...

How Do Questions Cycle Through Pulse?

Understanding the frequency of Pulse surveys
After Pulse surveys are turned on, they are meant to stay on to give you a constant monitor o...

How Often do Employees Get a Pulse?

Pulse FAQs

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