Why recently added tools may be missing
A newer tool may not appear if:
The tool was released after the MCP connection was created.
The existing connection has not received the tool’s required OAuth scope.
The user does not have the required Lattice permission.
An administrator has not enabled or published the tool in the AI client.
The MCP client has not refreshed its available tool list.
For complete list of available scopes/tools, please check out these two guides:
Note: If you are using a custom connection and are having to re-authenticate daily, you may be missing the offline_access scope. Make sure it is added in your OAuth scope.
General Guidelines
Employees will need to re-authenticate with the Lattice MCP Server. In general, this means the employee will need to:
Disconnect their existing MCP connection.
Reconnect to the Lattice MCP Server and complete the OAuth flow again.
Re-authenticating allows the client to discover the newly available MCP scopes and include them in the user's new authentication tokens.
The exact steps vary by MCP client. For client-specific instructions, see Troubleshooting sections of: