Lattice

I am receiving an External ID does not match error in the import log

- I am receiving an External ID does not match error in the import log
- Error message when syncing with HRIS

The External ID does not match error is usually the result of importing from more than one external system or complications from switching emails in your HRIS system.

This error can be resolved by <a href="https://help.lattice.com/hc/en-us/articles/360059450154-Disconnecting-Individuals-from-Your-HRIS" target="_blank">disconnecting the employee reference from your HRIS</a> and then pushing a sync back to the HRIS.

Problem

I am receiving an External ID does not match error in the import log
Error message when syncing with HRIS

Resolution
The Externa...

Import Log Error: External ID does not match

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