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Customer Care Staffing and Holiday Coverage 2026

We will have reduced staffing on the following dates: May 4th (UK Bank Holiday): Service provided 6am - 5pm PST May 25th (US and UK Holi...

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Written by Adam Kroboth

We will have reduced staffing on the following dates:

  • May 4th (UK Bank Holiday): Service provided 6am - 5pm PST

  • May 25th (US and UK Holiday): Service provided 6am - 5pm PST

  • June 19th (US Holiday): Service provided 1am - 5pm PST

  • July 3rd (US Holiday): Service provided 1am - 5pm PST

  • August 31st (UK Bank Holiday): Service provided 6am - 5pm PST

  • September 7th (US Labor Day): Service provided 1am - 5pm PST

  • October 12th (US Indigenous People's Day): Service provided 1am - 5pm PST

  • November 26th (US Thanksgiving): Service provided 9am - 5pm UK Local Time

  • November 27th (US and UK Holiday): Service provided 1am - 5pm PST

  • December 28th (UK Boxing Day): Service provided 6am - 5pm PST

  • January 2nd (US Holiday): Service provided 1am - 5pm PST

Our offices will be closed on the below dates:

  • December 24th (Christmas Eve)

  • December 25th (Christmas Day)

  • January 1st (New Year's Day)

As a reminder, our normal business hours are as follows:

  • 1am - 5pm (San Francisco) / 4am - 8pm (New York) / 9am - 1am (London)

Thank you, and happy holidays from all of us on Lattice Customer Care!

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