Lattice

I can't filter survey results by a new field I created and added to employee profiles.

We updated custom field assignments after launching an Engagement survey, can we have the new values reflected in the results?

Can we create new filter post engagement survey?

- I can't filter survey results by a new field I created and added to employee profiles.
- We updated custom field assignments after launching an Engagement survey, can we have the new values reflected in the results?
- Can we create new filter post engagement survey?

Once a survey is launched, its analytics are locked. This means updates or newly added employee fields won’t appear in the survey results.

If you need to refresh your survey analytics or discuss adding a new filter field, a Super Admin can contact our Customer Care team via live chat or by emailing <a href="" target="_blank" rel="nofollow noopener noreferrer">customercare@lattice.com</a>. Our team can review whether a survey analytics refresh is available for your survey and advise on any applicable options.

Can I create a new field after launching a survey and use it to filter results?

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Can I create a new field after launching a survey and use it to filter results?

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