The Lattice Benchmark and Mercer's global data set for Engagement lets admins know how their company compares to other Lattice customers using real survey data from our recommended Lattice Question Bank.
By being able to compare to other organizations:
- Admins can be confident that conclusions and actions made are informed by data from real companies facing the same challenges and focusing on the same initiatives as the company.
- With data and comparative benchmarks that contextualize results against a representative set of other companies, admins can learn exactly what the themes are that make their culture click.
- The data the Lattice benchmark provides can help identify the areas that can most meaningfully improve to ensure the moments that matter in the employee experience is prioritized to be impactful.
This article contains the following topics:
View benchmarking
To view benchmarks when analyzing your survey:
- Navigate to your engagement survey and enter the Results tab.
- Click into Questions > List view.
- Click the Compare to dropdown > search for and select a benchmark option.
- For each question, hover over the Δ Score to view how your score compares to the benchmark.
Note: Benchmarks labeled with (Lattice) are developed with Lattice customer data. Any other benchmark not labeled is developed with Mercer’s global data set.
Understand Δ Score
The benchmark gives your organization a ranking of where you stand compared to other companies, including a percentage of how above or far your organization is from the Lattice Benchmark.
Examples
1. I'm proud of the contributions I make to this company.
The overall distribution of responses for this question is positive, resulting in a score of 76. This is below the Lattice Benchmark of 92. Therefore, the company is 16 points, or 17%, below the Lattice benchmark.
2. I have a manageable workload.
The overall distribution of responses for this question leans on the negative side, resulting in a score of 36. This is below the Lattice Benchmark of 66. Therefore, the company is 30 points, or 45%, below the Lattice Benchmark. This is a potential area of improvement.
Available Lattice benchmarks
The following benchmarks are available in Lattice:
- Lattice 2019: Overall
- Lattice 2020: Overall
- Lattice 2020: COVID-19
- Lattice 2021: Overall
- Lattice 2021: Top Decile
- Lattice 2021: Top Quartile
- Lattice 2021: Employees: 0-250
- Lattice 2021: Employees: 250+
- Lattice 2021: Software & IT
- Lattice 2021: Prof & Biz Svcs
- Lattice 2021: North America
- Lattice 2021: Europe
- Lattice 2022: Overall
- Lattice 2022: Top Decile
- Lattice 2022: Top Quartile
- Lattice 2022: Employee count: <250
- Lattice 2022: Employee count: 250+
- Lattice 2022: Industry: Software & IT
- Lattice 2022: Industry: Prof & Biz Svcs
- Lattice 2022: Geo: North America
- Lattice 2022: Geo: Europe
- Lattice 2022: Geo: EMEA
- Lattice 2023: Overall
- Lattice 2023: Top Decile
- Lattice 2023: Top Quartile
- Lattice 2023: Median
- Lattice 2023: Employee count: <250
- Lattice 2023: Employee count: 250+
- Lattice 2023: Industry: Software & IT
- Lattice 2023: Industry: Prof & Biz Svcs
- Lattice 2023: Industry: Financial Svcs [emerging]
- Lattice 2023: Industry: Retail & Trade [emerging]
- Lattice 2023: Industry: Media & Ent [emerging]
- Lattice 2023: Industry: Healthcare & Pharma [emerging]
- Lattice 2023: Geo: North America
- Lattice 2023: Geo: EMEA
- Lattice 2023: Geo: UKI
- Lattice 2023: Country: United States
- Lattice 2023: Country: Canada [emerging]
- Lattice 2023: Country: UK
For a list of questions available for benchmarking, check out Lattice Survey Templates.
Mercer Benchmarks
Mercer is a leading, global research firm that specializes in providing comprehensive data sets on specialized topics.
1,500,000+ employee survey responses are added to Mercer’s database each year. The database comprises 375+ items/questions grouped into 30+ topic areas covering a wide range of issues linked to employee engagement and other business critical factors such as collaboration, customer focus, efficiency, and quality.
A team of HR practitioners have reviewed and mapped Lattice engagement survey questions against Mercer questions to ensure that the benchmarks provided for each question are true to the original content of the question.
For a full list of the available benchmarks, check out Mercer's available benchmarks.