Rosie Serrato

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Activity overview

Latest activity by Rosie Serrato
  • Rosie Serrato created an article,

    Post Survey Action Plans

    How to use Driver Analysis to create Action Plans After determining which questions to focus on based on your Driver Analysis, you are able to create action plans based on your highest impact ques...

  • Rosie Serrato created an article,

    How We Calculate Scores in Surveys

    Understanding scores on questions and themes in Surveys How we calculate scores For questions For a question that uses the 5 point agree/disagree scale, scores are calculated in the following...

  • Rosie Serrato created an article,

    Driver Analysis

    How to use your survey results to drive impact across your organization We’ve heard feedback from our customers that it would be helpful to have a starting set of recommendations for the next step...

  • Rosie Serrato created an article,

    Statistical Significance in Engagement

    Understanding statistical significance in engagement surveys and pulse Statistical significance is an important concept for analyzing Pulse & Engagement Survey scores over time. This is also part...

  • Rosie Serrato created an article,

    Survey Analytics

    Understanding your survey results As soon as people start submitting their responses to a survey, survey admins will immediately be able to see analytics around the responses once the number of re...

  • Rosie Serrato created an article,

    Connecting Performance to Engagement through Rating Questions

    Drawing actionable insight from engagement surveys by rating question review results If you're using rating questions in your review templates, you can use them to analyze your engagement survey r...

  • Rosie Serrato created an article,

    Lattice Benchmarks for Engagement

    A guide to enabling and understanding Lattice Benchmark The Lattice Benchmark for Engagement lets you know how your company compares to other Lattice customers using real survey data taken from ou...

  • Rosie Serrato created an article,

    Sharing Survey Results

    How to send a specific view of your survey results to anyone at your company All survey admins can share survey results with others at the company. Survey results can either be shared in full or as...

  • Rosie Serrato created an article,

    Accessing your saved view for Engagement Surveys

    How to access your saved view on the You Page Any users who have had a Saved View shared with them can access their survey view on their Home or People page. Note: If multiple Saved Views have bee...

  • Rosie Serrato created an article,

    How to Export a Survey Heatmap

    How to export the heatmap view from your survey results While you can directly share the survey results with other team members within the product, admins might want to export just the survey heat...