Rosie Serrato
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Activity overview
Latest activity by Rosie Serrato-
Rosie Serrato created an article,
Create Survey Action Plans
Once a survey has ended, admins can begin to create action plans to improve engagement scores. Before you start Action Plans are only available on ended Engagement Surveys. Action Plans can be cre...
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Rosie Serrato created an article,
Understand Survey Score Calculation
Understanding scores on questions and themes in Surveys The Engagement survey suite (engagement, onboarding, exit, and pulse surveys) calculates question and theme scores based on a positive respon...
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Rosie Serrato created an article,
Statistical Significance in Engagement
Understanding statistical significance in engagement surveys and pulse Statistical significance is an important concept for analyzing Pulse & Engagement Survey scores over time. This is also partic...
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Rosie Serrato created an article,
Understand Survey Analytics
Understanding your survey results As soon as employees start submitting their responses to a survey and (for anonymous engagement surveys) the anonymity threshold is met, survey admins can view sur...
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Rosie Serrato created an article,
Lattice Benchmarks for Engagement
The Lattice Benchmark and Mercer's global data set for Engagement lets admins know how their company compares to other Lattice customers using real survey data from our recommended Lattice Question...
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Rosie Serrato created an article,
Share Survey Results
Admins and survey admins can share survey results with other employees at the company. Admins can: Share full results Share partial results Engagement Insights within Shared Views View the surve...
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Rosie Serrato created an article,
View My Team's Engagement Survey Results
Access a Saved View for Engagement Surveys Survey admins can create and share a saved view of Engagement survey results for an employee. For anonymous surveys, if the scores and comments meet the a...
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Rosie Serrato created an article,
Export a Survey Heatmap
How to export the heatmap view from your survey results While you can directly share the survey results with other team members within the product, admins might want to export just the survey heatm...
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Rosie Serrato created an article,
A List of Notifications for Engagement Surveys
There are two options for how Engagement survey notifications can be sent — through Slack and/or through Email. Learn more in Manage Your Notification Preferences. Note: Engagement notifications wi...
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Rosie Serrato created an article,
Employee Tasks for Engagement Surveys
Calls to action for engagement survey participants When you launch a survey, all of the participants will receive a task on their home page letting them know that they have a survey to complete. T...