How to re-open scores for managers to edit after they have been submitted
A manager may want to change the scores given to an employee in a review cycle after they have already completed their review. Follow the steps below to re-open scores for a manager.
Step 1: Click into the review cycle from the Reviews Auditing page.
Step 2: Find the Reviewee that needs to be re-scored.
Step 3: Click the "..." button to the far right of the Reviewee's name, and then select "Reopen scores" from the drop-down menu (shown below).
Note: You can re-open scores from the "Reviews," "Scores," or "Share" (headings on the left) stages of a review cycle.
After clicking "Reopen scores," the manager or attribute scorer for the reviewee will be able to change their scored attribute values. They will not be able to edit any of their other feedback unless you follow the steps to re-open the reviewee and/or submitted review.
Please note, if the cycle includes a scoring and calibration phase, once the scoring and calibration phase has ended, admins will be unable to reopen original scored attributes. At this point, only admins can edit scored attributes by submitting a calibrated score.