Need to change a recommender or approver in an active comp cycle
How can I update a recommender in an active comp cycle?
Resolution
It is possible to remove specific managers from the approval chain when setting up a compensation cycle. If you toggle off a specific Recommender/Approver on the Roles page, their manager becomes the new Recommender/Approver.
It is not possible to change the recommender or approver to be outside of the employee's current reporting line. Meaning, that the Recommenders and Approvers will always be the direct or indirect manager of that employee.
Recommenders/Approvers cannot be removed in an active cycle.
Example:
Alice reports to Bob > Bob reports to Carol > Carol reports to Denise.
By default, Bob is Recommender for Alice, and Carol is the first Approver, and Denise is the second Approver.
If Bob is toggled off in the cycle setup so he is not Recommender, now Carol is Recommender and Denise is the first Approver.