If you are receiving 1:1 reminders at the wrong time, the first step is to ensure the time zone is correct within:
Before you start
Time zone is applied to each 1:1. You will need to confirm that the time zone is correct for each 1:1.
If your 1:1 is connected to a calendar, you will be unable to adjust your time zone within the 1:1 Settings page. Instead, ensure your profile settings and device are set to the correct time zone.
Post-meeting notifications will only be sent if new action items or notes were added to the agenda during the time frame of the current meeting and not during a prior meeting.
Troubleshoot time zone from the 1:1 Settings page
Step 1: Navigate to People > My profile > 1:1s.
Step 2: Under Upcoming 1:1s, select the 1:1 you would like to troubleshoot.
Step 3: Select Settings.
Step 4: Under the Time zone dropdown, select the correct time zone for the 1:1.
Troubleshoot time zone from your Profile Settings page
You will also want to ensure that you have selected a time zone on your profile page so that all notifications and reminders come through at the correct time.
Step 1: Navigate to Account > Manage settings.
Step 2: Under Profile, navigate to the Time zone dropdown and select your correct time zone.
Troubleshoot time zone from your device
If you are still running into issues after checking the above, the time zone issues may result from your device's time zone settings. Please ensure that your device is set up with the correct time zone by looking at the relevant article below.