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Integrate Rippling with Lattice

Jesse Charvat
  • Updated

Sync your company's Rippling employee information with Lattice

The Lattice Rippling integration allows admins to manage users based on your Rippling setup. 

  • Lattice automatically syncs the employees you select from Rippling to Lattice. 
  • Lattice mirrors your reporting structure from Rippling.
  • When users are added or removed from Rippling, Lattice will create and deactivate them in Lattice.

You must be an admin in both Lattice and Rippling to sync your Lattice account with Rippling.

What employee information will come over to Lattice from Rippling? 

If synced, Lattice will pull the following information from Rippling:

  • Name
  • Email
  • Job Title
  • Start Date
  • Telephone Number
  • Gender
  • Department
  • Manager
  • Preferred Name

Note: Select custom attributes can also be pulled into Lattice. Follow the steps in Import Your Custom User Attribute From an HRIS to pull in a Rippling custom attribute into Lattice.

Getting started

  1. Navigate to Admin > Account settings > Integrations > Rippling.
  2. Click Go to Rippling. 
  3. Lattice will request access to the following. You must click Authorize to move to the next step:
    • employee:name
    • employee:employmentType
    • employee:workEmail
    • employee:startDate
    • employee:endDate
    • employee:title
    • employee:roleState
    • employee:department
    • employee:manager
    • employee:dob
    • employee:phone
  4. Enter your Lattice subdomain. Note: The subdomain is the first portion of the URL. For example, if your Lattice URL were microsoft.latticehq.com, you'd enter "Microsoft."
  5. Choose who should automatically get an account with Lattice when they join the company:
    • Everyone except 1099 contractors
    • Everyone including 1099 contractors
    • Manually create accounts
    • Set up rules for new hires
  6. Choose when employees should get access to Lattice: 
    • As soon as they signed their offer letter
    • On their start date
    • As soon as the admin hires them (before agreements are signed)
  7. Click Okay to be redirected to Lattice.

Syncing options

Option 1: Sync employees manually

  1. Navigate to Admin > Account settings > Integrations.
  2. Click on the Sync button. This will import new users and update existing ones.

Option 2: Auto-sync your employees nightly

  1. Navigate to Admin > Account settings > Integrations.
  2. Select the Automatic (nightly) option. Note: This will happen between 12 am and 3 am Pacific Time.
  3. Click on the Save button.

If you choose the automatic sync option, you can still manually sync. Changes will take effect in Lattice on the effective date of the change in Rippling.

After the sync

Lattice will create a user for each user fitting your Rippling criteria with their name, title, email, and manager.

Once you're ready, invite all users to Lattice via email by navigating to Admin > People > Created > Invite All Users. 

Changes to employee information should be made in Rippling, which will then sync over to Lattice.

Rippling Import log

The import log contains information about each sync, including any errors that prevented the sync from occurring.

Learn more about the Import Log.

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