A lot of Admins ask us what the differences are between the 1:1 and Updates tools. To put it simply 1:1s are really meant to facilitate the conversation between and employee and their manager in an in-person meeting, while updates are a great tactical update for managers or a mini-self-reflection employees can complete on a more frequent cadence than a full review.

Updates Tool

What is the Tool?
The updates tool allows managers to set-up a customized template that is sent to employees at a cadence of their choosing (weekly, biweekly, or monthly). For employees that are checking in with their manager weekly, they are often using the updates tool as a monthly status report to inform the manager what they are working on and where they could use the help. 

Why Use this Tool?
It's a great tool for employees/managers that struggle to find time in-person. We've also seen a lot of success for teams that have remote employees, traveling employees, or new hires. For employees that are checking in with their manager monthly, they are generally using the updates tool as a mini self-review. It's a way to look back at your performance over the past month and is generally more developmentally based. 

For companies that do not have frequent reviews, there can be months at a time where an employee does not receive formalized feedback and the updates tool is a great way to gather more feedback. Regardless of the cadence, Lattice will automate the process so it runs regularly and managers will always be given the opportunity to comment back on updates so they are closing the loop. 

What can the Admin do with Updates?
As an admin, you'll be able to view the content of the update and who is actually using the tool. Additionally, you can provide transparency to your senior leaders by turning on a feature that allows managers of managers to see the updates of their indirect reports. You also have the ability to turn on updates for all employees and select the default cadence & questions to drive accountability.

1:1s Tool

What is the Tool?
The 1:1's tool allows both managers and employees to collaborate on a shared agenda for their in-person meetings. The first step to having a productive meeting is creating an agenda and making sure internal stakeholders are aligned. With the 1:1's tool, managers can connect their GCal's to Lattice so that we have insight into when your next 1:1 is (even if the time changes). 

Why Use this Tool?
Throughout the week both the manager and employee can go into the tool and add agenda items to be discussed. Often 1:1's can feel manager dominated and this gives employees equal ownership over their in-person meeting. Once the agenda is set, Lattice will send both employees an email 2 hours before the meeting with the agenda so they can come better prepared for the meeting. Once the meeting starts both employees will be able to add notes so there is a system of record detailing what was discussed and any takeaways. 

We are shipping our mobile app in the next couple of weeks and the first feature in the mobile app will be our 1:1's tool so you can do everything on your phone. We're super excited about it! Similarly to the updates tool, you will have full insights into 1:1's at your company as an admin. This way you can ensure that those critical meetings are taking place.

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