You may be wondering what the difference is between Response Rate and Participation in a Pulse Survey under the Participation tab. Great news is we have outlined the differences below:
What is Response Rate?
We calculate Response rate as the number of responses submitted out of the total number of questions sent out. This information will be easily accessible from the Admin tab under reporting.
What is Participation Rate?
Participation is calculated by taking the number of people who have answered at least one question out of the total number of people who were sent a Pulse survey.
Questions? Feel free to reach out to our support team at [email protected] or by clicking on the chat icon located on the bottom right of your screen.