How we calculate Response rate

When reviewing the data collected from your Pulse survey it is important to understand the difference between Participation versus Response rate. 

We calculate Response rate as the number of responses submitted out of the total number of questions sent out. This information will be easily accessible from the Admin tab under reporting. 

Questions? Feel free to reach out to our support team at [email protected]  or by clicking on the chat icon located on the bottom right of your screen.   

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