Once your Pulse survey has gone live you may want to have a better understanding of how often your org is being Pulsed.

When setting up your Pulse you select the cadence with which your org will be Pulsed, this is composed or how many questions they are asked, 'question limit'  and each the frequency with which these Pulses will be sent to them.

Now that you have determined your preferred cadence for your Pulse survey, our algorithm will randomly select members of your org to Pulse based on these settings.

For the initial launch, all members of your org will will be Pulsed the same set of questions at varying times during the selected cadence. All subsequent Pulses will also randomize the the questions asked in addition to randomize who receives them and at what time they receive them, this provides for minimal biases and more accurate data. Pulse surveys will only be sent during regular business hours (9 am t 5 pm local time), as well as, no Pulses will be sent out over the weekend.

Questions? Feel free to reach out to our support team at [email protected] or by clicking on the chat icon located on the bottom right of your screen.

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