What is a Super Admin?
A "super" admin in Lattice is a user with the highest level of visibility and responsibility in the Lattice system. These users have the highest level of access and are able to make changes that affect the entire experience for your Org.
What Visibility Does a Super Admin Have?
Super admins have visibility into every tool used by their Org (for example, what agenda items were discussed during 1:1s, what private Feedback was given, who wrote what in a Review cycle).
Super admins do NOT have visibility into the following:
- Notes to self in Feedback
- Private notes in 1:1s
What Can a Super Admin Manage?
A super admin can manage everything in Lattice, from creating users to creating review cycles to turning off/disabling every tool.
How to Make a User a Super Admin
To give someone "Super" Admin privileges, a current Admin can follow the steps below:
Step 1: Navigate to the "Admin" panel found on the top navigation bar
Step 2: Click on "Permissions" found on the lefthand side
Step 3: Type the name of the user you would like to give Admin privileges to, and hit "enter" on your keyboard
If you have any questions about these permissions, feel free to reach out to a member of our Support Team by clicking on the chat bubble on the bottom right corner of your screen!