After you set up SSO, you may want to force your employees to login into Lattice by using SSO instead of by using a username and password. To set this up, follow the steps below.

Step 1: Navigate to the Admin Panel and click on the "Settings" tab on the left hand side.

Step 2: Click on the "Single sign-on" option in the drop down menu. 

Step 3: Mark the check box next to "Force login through SSO (does not affect administrators)"

Step 4: Add your Metadata

Step 5: Save Settings

Note: This does not apply to super admins to allow for troubleshooting.

Troubleshooting your SSO force login

If the "Save" button is inactive and unclickable, please re-upload your metadata. You can update your metadata by clicking the button shown below. You should be able to save your force login settings after re-uploading.

If you are still running into issues, feel free to reach out to the Customer Care team by email, [email protected] or in our in-app chat support!

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