Once you have navigated to the Notification Center, there are two options for how notifications can be sent when it comes to our Updates tool— through Slack and/or through Email.
Updates notifications are sent as follows:
- When Updates are first enabled
- When your direct reports submit Updates
- When your Updates have been reviewed by your Manager
- When you haven't submitted an Update within the set frequency
- When you receive a comment on an Update
To send these through Slack or email, you can check on the boxes to the right of "Updates", as shown below.
Note: Slack notifications are sent via the Lattice App, and appear as shown below.
Once you turn Updates on the employee will receive an email notification:
If the manager enables Updates for their employees, then the employee will receive the following notification:
Direct Report Submitted an Update
Once the Update has been submitted by the employee, the manager will receive a notification with a link to it.
Update Has Been Reviewed by a Manager
Reports will receive a notification letting them know that their manager reviewed their update.
Based on the cadence that you set as an administrator, employees will receive their reminder through Lattice on that date.
Note: Update reminder notifications will only go out to the employee if they have not submitted an update by the day the notification is set to go out. For example, if the notifications are set for Fridays, but an update is submitted before Friday, then the user will not receive the a reminder notification.
Receiving a Comment on an Update
If the employee and/or manager comment back and forth on the Update, then the following notification will be sent to the relevant recipient:
If you have any questions about the Notification Center and our Lattice App in Slack, feel free to reach out to our support team at [email protected] or by clicking on the chat icon located on the bottom right of your screen.