If an employee submits a review and then they decide they'd like to edit it, the Admin has the ability to un-submit the review and restore the employee's ability to edit and re-submit.
To re-open a submitted review where the review is still actively collecting responses, follow these steps:
Step 1: Navigate to the "Admin" Panel using the top navigation bar
Step 2: Click on "Reviews" found in the left Administration Panel
Step 3: Click into the open Review and toggle to the "Reviewers" tab
Step 4: Click on the reviewer's name
Step 5: On the right side of the page, you will be able to choose which reviews to re-open for them by clicking "edit" next to their name, and then "Reopen"
Note: Reviewees will not be notified when their review has been reopened.
Questions? Feel free to reach out to our support team at [email protected] or by clicking on the chat icon located on the bottom right of your screen.